West Craven

The latest news from West Craven


Welcome to the West Craven Insurance January Newsletter. This month we provide some helpful advice to keep you updated with the latest industry changes. 
 
We start by giving you some top tips for a successful reopening of your business following a third national lockdown. Now that the UK has left the EU, importing and exporting goods will be different, we outline what you need to be aware of and any additional costs.
 
Further into our newsletter we look at ways you can make your business greener before exploring the Covid-19 cyber attacks and how the UK cyber-threat agency responded.
 
We hope you enjoy this months edition!


Top tips for a successful reopening of your business

 
It is no surprise that consumer confidence is at an all-time low when it comes to customers returning to shops and businesses on the high street.
 
Faced with a third lockdown and cases spiking across the UK each week, it can feel like you'll never reach the point where your company can reopen and function as it once did.
 
However, as specialist insurance brokers with a knowledge of your commercial needs, we know that your approach right now is key to mitigating customer concerns and rebuilding healthy business activity post-lockdown.
 
How can you use this time effectively to regain their trust?


Communicate to your customer base

Whether you're new to marketing or you have built a substantial follower base, it is essential that you are using all of the channels open to you to keep your customers updated.
 
It can be easy to overlook but – if anything – overcommunication is better at this time than going radio silent and hoping they'll naturally return to you once the dust settles.
 
Savvy business owners may have already learned from the first lockdown and found ways to adjust and evolve their offering, using online delivery or takeaway channels to get their product to the end user, but it's not a natural fit for every business model.
 
Some of the key areas you should be updating include your social media accounts, answerphone message, website, emails and print correspondence.
 
Knowing how to edit your Google business profile is also vital, as online searches will take local consumers here and they will need to know if there are any changes to your services or opening hours.


Have you considered running a promotion?

If you have been forced to close your business at this time, you may find that some customers have been lost to competitors, or that you see fewer purchases as people have found alternative sources to meet their needs.
 
In this instance, you might want to consider running a promotional offer to entice them back.
 

Implement your vision 

During the first and second lockdown, many businesses found that it gave them the perfect opportunity to oversee renovation projects that would have otherwise meant they needed to close their doors.
 
For the next few weeks, you have ample time to make any sweeping changes that you have been considering, and with financial aids and Government schemes available, it's hoped that companies will be sustained at this time to have the opportunity for those changes.
 
With growing concern over infection rates, it's also a great chance to review your social distancing measures and identify if there are any additional steps that can be put in place to give your customers greater peace of mind. 


For more information on making sure your business is properly insured and ready to resume activities, please contact us.  
 
 



Importing and exporting goods in the EU following Brexit

Now that the UK has officially left the EU, companies need to be aware and prepare to avoid delays and extra costs at the border.

Click here to read Importing and exporting goods in the EU following Brexit.



How to make your business 'go green' in 2021

 
The environment has become an increasingly important factor to bear in mind when running your business.
 
So, whilst offices and businesses remain closed over this third national lockdown, take the opportunity to strategise for a greener, more eco-friendly and economically-efficient 2021.
 
With climate change being a massive deal over the past few years, it’s a problem that all business owners can play their part in solving. 

In this article, we will look at useful ways to tackle inefficiencies and what the core benefits are to your company. We also explore new research, which addresses waste in the construction industry.
 

Monitor lighting within your premises

The biggest waste of energy in an office environment comes from the lighting.
 
Yet with many firms opening the doors with fewer staff working on-site, you could find that there are rooms entirely unused or that you simply don't need as much of the office space as previously, and that could mean you're wasting money and energy needlessly.
 
The best way to combat this is by investing in lights that automatically switch off when inactive, so long as it does not affect your team's ability to continue operations.
 
Whilst this might be more expensive to start with, it could produce an energy saving of up to 15% each year.
 
Another simple way of reducing energy waste is by switching your traditional lightbulbs for energy saving ones.
 
Not only will this reduce energy consumption, they also last longer on average than normal bulbs.


Avoid unnecessary heat losses

The minimum temperature in an office should be 16 degrees, so there should be no need to constantly be cranking up the dial.
 
It is recommended in the winter months to ask your employees to bring extra layers of clothing rather than rely on adjusting the thermostat, and you may also want to consider installing insulation to improve the building's overall efficiency.
 

Lose the chargers

If your employees are using laptops as their main device, ask them to unplug it from the wall once fully charged.
 
As well as reducing energy usage in the office, this will also produce a positive effect on the laptop’s battery and performance, as leaving it plugged in non-stop can damage the battery life.
 

Choose an electric fleet

For businesses who use company cars, a great addition to your eco-friendly efforts is to convert your fleet to electric vehicles.
 
Whilst the idea of doing this might seem much more expensive, it turns out to be cheaper than you realise.
 
With generous BIK tax advantages, reduced insurance and less expensive road tax, it certainly makes them an attractive proposition.
 

Get rid of single-use plastics

We are all guilty of using single-use plastics from time to time, and it is vital that we cut down on them as much as possible.
 
They are usually dumped in a landfill, and – when broken down – release toxic chemicals that make their way into our food and water supply.
 
Examples of ways to replace these include metal coffee stirrers, using bags for life, re-usable water bottles and metal straws.
 
 
Waste in construction

A new research project has been given £4.35m by UK Research and Innovation (UKRI) to address waste in the construction industry.
 
The project will be delving into the materials used in the construction sector and at what point they become waste.
 
The hope is to move away from the current business model of discarding raw materials after use and start using materials that can continually be recycled.

Professor Julia Stegemann – Principal Investigator in the project – said: ‘we will also study how any changes to practices around minerals use would affect the environment and the economy, such as greenhouse gas emissions, costs to businesses or jobs."
 

Whilst these changes are instrumental to a greener future for your company, you need to make sure any additions to your business – such as electric vehicles, new equipment or any changes to your premises – are covered by your insurance.
 
For any questions on your insurance needs, contact us. 
 
 



UK cyber-threat agency and the covid-19 cyber attacks

More than a quarter of the incidents with the UK's National Cyber Security Centre (NCSC) responded to were covid-related, according to its latest annual report.

Click here to read UK cyber-threat agency and the covid-19 cyber attacks.




<< News
Powered By: BriefYourMarket.com West Craven