
The insurance industry isn’t widely renowned for its levity, so any opportunity to delve into the oddities and quirks of the claims that brokers and companies face is always worthwhile. Recently, Aviva decided to highlight some of the more unusual claims that came their way in 2018 and they offered up some interesting little stories in the process.
Plenty were weather-related, with the Beast from the East accounting for over 3,0000 motor claims as the weather event caused major damage across the country and 7,000 home insurance claims were made due to floods, freezing and other storms. Last summer’s pronounced heatwave also had an effect, with an increase in road traffic accidents put down to sun glare and increased drivers on roads. All pretty standard so far, but several far more unique examples deserve a mention:
Monkey Business
Simians certainly made their mark last year! A holidaymaker needed medical assistance after being bitten by a gorilla whilst taking part in a wildlife trek, whilst another centred on a monkey that stole a customer’s bag during a holiday before proceeding to smash their mobile phone to bits. The motivation for the latter tale has remained unclear.
Horsing Around
An overly amorous horse mistook a customer’s car as a female horse and proceeded to make unwarranted advances on the vehicle, damaging the car’s hood. The damage was repaired on the car, but no word on any repair to the horse’s presumably wounded pride.
Burglary 101: don’t get yourself locked in
A luckless burglar attempted a break-in at a customer’s home, only to alert the homeowner and seek solace in their shed. Unfortunately for them, they managed to lock themselves into the shed in the process before being apprehended by the Police. The insurer paid for damage to the house’s windows and shed.
Feline Carjacker
It’s the perfect crime; sneak into an unsuspecting driver’s vehicle whilst they’re unloading their shopping and then waltz off with their car. Unfortunately, the cat who snuck into a claimant’s vehicle didn’t bank on being unable to escape and made substantial interior damage in their efforts to break out. The driver was altered to their plight after the cat accidentally switched the car’s hazard lights on in the process of trying to find an exit, and escaped into the night unscathed.
We’re not totally sure what lessons can be culled from these cautionary tales, but our advice would be to be wary of mischievous monkeys looking to dismantle your phone and cats trying to sneak into your car in future!